Testimonials

Testimonials

What customers are saying about J.R.’s Custom Decks

Thank you for your testimonials. We rely on word-of-mouth to build our business without passing on advertising costs and appreciate your ongoing recommendations to friends and neighbors over the years.
– J.R.

“We had several contractors come to review the site and submit bids, but JR was the only one to propose not only a workable solution, but also an extremely creative and attractive one… Our beautiful new composite deck has become an extension of our den, and we couldn’t be happier!  I whole heartedly recommend JR’s Custom Decks to everyone looking to bring the indoors outdoors!”
Deborah Segovia

“J.R.’s Custom Decks replaced two wooden decks at our home — the side deck and the back deck — with composite decking. Very professional and courteous, the plans reflected what we wanted done, the costs were explained in detail and what would happen during the removal and building phases outlined completely. Throughout, the worksite was kept clean. I would highly recommend this company.”
– J.W. Moran

“J.R.’s Custom Decks are absolutely the best at what they do. His attention to detail and ability to deliver a finished product that is as asthetic as it is solidly constructed is truly a tribute to his years of experience in deck building. Affordable professionalism and superior craftsmanship is hard to find these days and as a Custom Home Builder, I will never use another company to build my decks.”
– D & B Custom Homes

“Not just a deck, but a masterpiece! J.R.’s Custom Decks took my sketch on basically the back of a napkin and then designed and created a masterpiece – at a great price. AND, J.R. was there to make adjustments and modifications along the way as my dream deck came into being. I cannot recommend J.R.’s Custom Decks enough – they are the best in the San Antonio area!”
– Texas Bob

“As a recent customer of JR’s Custom Deck, my family and I are completely satisfied with the entire experience.  I found them on the internet as a local deck builder in the San Antonio area.  I was especially pleased as the website indicates that the price quoted is the price you pay.  We received a timely phone call and got a free estimate with different materials and design options.  Once we made our decision, the work was scheduled and started on time.  The site was safe and clean the entire time.  Thank you JR Custom Decks for your professional service.”
Cindy, San Antonio, TX

JR built a Red Cedar Deck and Arbor on the back of our house. He did everything we asked of him and built us a fantastic deck. We had 2 obstacles to work around in order to have the deck built but JR came up with solutions to both of them. It is nice to know there are still trustworthy people in the construction industry. So many in the construction industry just seem to want to take your money and run, not JR he is a true professional. We contacted JR and had him meet us at our home that was being built. He met us on time at the property and took down what we wanted to build. A couple of days later he called with a price that was over $500 less than my three other bidders. 2 months latter after we had received approval from our HOA we let JR know we were ready to start. He started on a tuesday and was finished by noon on friday. We are very pleased with our new deck and highly recommend him.
– Barry, Cibolo, TX 78108

“Removed treated lumber railing and steps on existing patio and installed new cedar railing, steps, and matching benches. We simply wanted our backyard area to be more functional for our two small children but had no idea what these kinds of projects cost. We had several companies come out to share their ideas and give us bids, and JR’s were by far the most reasonable. After we selected his company, JR worked with us for several weeks beforehand, trying to get us a design that met our needs and our budget. We ended up tearing out the old railing and steps and adding new cedar and metal upright railing, new cedar stairs down from the house with a storage door underneath, two wide cedar steps down to the grass, and two cedar right angle benches in the corners of the patio. The ultimate design and finished product are just what we needed and for a great price, no less. His crew was friendly and in and out pretty quietly in a day and a half. He also recommended another company to do the staining, which turned out great as well. Can’t go wrong with selecting this company!”
– Eric & Peggy, San Antonio, TX 78266

“The old deck was torn down and hauled away. A new deck of composite was built. I love our beautiful new deck. JR specializes in composite decking from Ever Grain. I have been researching composite vs. wood, and if you are considering composite, EverGrain has a good reputation as the one looking most like wood, with 25 year warrenty for materials and labor. JR contacted me immediately on my sending him an email from Angie’s List site, and he was meticulous in measuring for the quote, and I could see early on his attention to detail. He was almost always on site, and the crew started work quite early each day, which I appreciated. I watched his carpenter work on a tough angle until it was perfect; their work was very carefully performed. I read that composite would be at least 1.5 times the price of wood, and JR’s quote was spot on as compared with a quote for a real wood I was given by another company. I was very satisfied and pleased and recommend JR’s Custom Decks.”
– Carol, Helotes, TX 78023

“JR replaced our deck and constructed a 12′ X 16′ fully enclosed Gazebo as an extension to the new deck. JR’s custom decks did a great job for us and I would not hesitate to recommend his company to anyone wanting quality work. We wanted our deck replaced and were also considering a $20,000.00 project to build a closed gazebo to house an 8’ X 10’ exercise spa. We called an Angie’s List highly rated company and they sent a salesman that was mainly interested in hearing himself talk and not listening to what we wanted done. We also had difficulty getting plans out of them. They deserve an “F” rating but the actual company never did any work so I didn’t rate them. We called JR and asked up front if he was sending a salesman. He said we are a small company and I perform all of these functions. We have a dedicated crew, led by Mike the carpenter (who is really good by the way). The same people come to your house every day, on time and ready to work. To be cautious we had our deck replaced first just to make sure that this company performed up to expectations. The deck that they tore out was horrible and cheap construction. The replacement deck is top notch. Quality construction, sturdy framing, screwed boards, not nailed, good steps and railing with a beautiful circular bench around a large live oak. After we saw the quality of the work on the deck and the ease of working with JR we decided to have him quote our fully enclosed gazebo. He built the 12’ X 16’ gazebo as an extension of the deck. Without going into all the details suffice it to say that we are fully satisfied with the job and the gazebo is beautiful inside and out. JR is not some slick talking guy that makes you want to double check to make sure that your wallet is secured. He will quote you up front what the defined project will cost. Is he the cheapest guy around? No he isn’t the cheapest but you wouldn’t be looking at Angie’s List trying to find a quality, honest builder either if that was all that you were looking for. We feel that we got both a fair deal and outstanding work from JR and his very capable head carpenter Mike.”
– Charles, San Antonio, TX 78260

*Our bids are firm quotes, NOT estimates. You will never pay more than quoted. – J.R.